Terms of Sales
This post is also available in: Français (French)
TERMS OF SALE – CAPULETTE WEBSITE
ARTICLE 1. PURPOSE OF THE TERMS OF SALE
ARTICLE 2. CREATIONS OFFERED FOR SALE ON THE SITE The Creations offered for sale are those that appear in the accessible collections on the Site and which are indicated with the option “order this product”, unless they are exceptionally unavailable. The photographs of the Creations are provided for illustration purposes and have no contractual value. Please refer to the description of each Creation to see its precise characteristics. All of the Creations offered for sale on the Site are new.
ARTICLE 3. PLACING OF ORDERS
ARTICLE 4. PRICES 3The prices of the Creations can be modified at any time, without notice. However, the Creations will be invoiced based on the rate in effect at the time of the confirmation of your Order. The prices are understood to be in Euros, net, not including taxes, based on the rates announced to the Buyer and including the standard packaging costs. In no event will the prices that appear on the Site at the time of the placing of an Order be binding on CAPULETTE for future orders.
ARTICLE 5. INVOICING AND PAYMENT PROCEDURES The Order must be paid for in a single payment by credit card to the CAPULETTE Company. The full payment must be received within fifteen (15) days of the placing of the Order. Failing that, the Order will be considered null and void. All invoices are dated and bear the value of the day of the Purchase Order. The invoice is sent to the Buyer at the time of the delivery of the Creations.
ARTICLE 6. DELIVERY CAPULETTE reserves the right to choose the carrier. The Creations can be delivered in Metropolitan France (including Corsica), in the countries of the European Union, and throughout the world. The delivery of the Creations is at the Buyer’s expense. For deliveries outside of Metropolitan France, customs duties or other local taxes may be applicable. These are exclusively at your expense and are your full responsibility, for both declaration and payment. We encourage you to seek information from your local authorities before placing an Order. The delivery will be considered to have been made at the time of receipt of the Order goods. It is up to you to make sure that the Creations were not damaged during the shipping. The Creations will be sent to the delivery address that you indicated when you placed the order. It is up to you to make sure that the delivery address was correctly entered. Your Order will be delivered at the latest 20 days after receipt of the complete payment for the Creations. In the event of non-observance of this delivery deadline, you can cancel the sale in accordance with the provisions of articles L.114-1 and L.121-20- 3 of the Consumer Code. In the event of exceptional non-availability of the Creations, You will be notified immediately and reimbursed for the sums paid, within thirty days of the receipt by CAPULETTE of the payment for the Order at the latest.
ARTICLE 7. WITHDRAWAL In accordance with the legal provisions in effect, you have a period of seven (7) clear days as of the delivery of the Order to exercise your right of withdrawal without having to justify this and fifteen (15) days to return the merchandise. In the event of the exercising of the right of withdrawal within the above mentioned period, and in accordance with the provisions of article L121-20- 1 of the Consumer Code, the amount of the Order and the corresponding delivery costs will be reimbursed to the exclusion of the return shipping costs which will be at your expense (except for the case of a purchase in a case of non-availability). If you receive the Creations after your withdrawal, You will receive Reimbursement of the amount of the Order as of the receipt by CAPULETTE of the Creations involved as long as they are returned in perfect condition allowing for their sale. The reimbursement will be made by any means of payment within thirty (30) days at the latest of the date on which the right of withdrawal was exercised. The Creations must be returned in perfect condition for sale (unworn, not damaged or dirty), in their original packaging, accompanied by any accessories and a copy of the invoice. The Creations must be sent to the following address: CAPULETTE 23 rue Scheffer, 75116 Paris. We strongly advise you to send them by registered mail with return receipt requested or by any means that provide proof of receipt. The costs and risks linked to the return of the Creations will be your exclusive responsibility. If the return is accepted, the reimbursement will be made by any means of payment within thirty (30) days of the date on which the right of withdrawal was exercised. If the Creations are not in perfect condition for sale, the return will be refused and no reimbursement will be made.
Article 8. LACK OF CONFORMITY AND HIDDEN DEFECTS The provisions of this article are without prejudice to the right of withdrawal mentioned in article 7. In accordance with the legal provisions in effect regarding the compliance of the Creations, You will receive reimbursement or exchanges for Creations that are not in conformity, that do not correspond to your Order or that have hidden defects. The Creations should be returned, in accordance with the return procedure mentioned in article 7, in perfect condition (unworn, not damaged or dirty, other that the alleged defect), in their original packaging, accompanied by any accessories and a copy of the invoice. If the return is accepted, the Creations purchased will be exchanged for you. You will receive reimbursement of the delivery costs and return costs (base rate in effect). However, if the Creations are not available, you will receive reimbursement of the price of the creations purchased, the delivery costs and the return costs. The reimbursement will be made by any means of payment within thirty (30) days of receipt of the creations. The risks linked to the return of the creations will be your exclusive responsibility.
ARTICLE 9. CUSTOMER SERVICE Our customer service department is at your disposal for all questions from Monday to Friday, 10 AM to 6 PM (except holidays) at the following E-mail address firstname.lastname@example.org. If your question involves the fulfillment of an order, the exercising of the right of withdrawal or the application of the guarantee, you can contact us at email@example.com
ARTICLE 11. SUSPENSION CAPULETTE reserves the right to forbid your access to the Site and to suspend your account, without notice, in the event of violation of the Terms of Sale or of Use, problems with payment or any illegal act.
ARTICLE 12. APPLICABLE LAW The contractual relations between CAPULETTE and the Buyer are governed by French law. The language of interpretation is French.